GDPR-compliant & secure

Ki Kya Privacy Policy — Your information is a trust held by us

When you register with Ki Kya, you share certain information with us — we know that, and we take that responsibility seriously. This policy clearly explains why your data is collected, where it is stored, and how it is kept secure.

Last updated: 1 December 2026 256-bit SSL secured Published in Bengali Never sold to third parties

Your Privacy

Ki Kya never sells your data or shares it without your permission.

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How Ki Kya Protects Your Data

Ki Kya follows six core principles to protect your privacy

Strong encryption

All your data on Ki Kya is protected with 256-bit SSL encryption — the same level of security used by banks. Every step of data transfer is fully secured.

We don't sell your data

Ki Kya never sells your information to advertisers, brokers, or any third party — not ever. That is our unwavering policy.

Minimal data collection

Ki Kya only collects what is needed to provide its services. No unnecessary data is requested or retained.

Secure Servers

Ki Kya data is stored in internationally certified data centers, with 24/7 monitoring, firewalls, and regular security audits in place.

Your Control

Ki Kya gives you the right to view, correct, or delete your personal data. Submit a request to our support team and Ki Kya will act promptly.

Marketing Opt-Out

If you'd prefer not to receive marketing messages from Ki Kya, you can opt out at any time via your account settings or by clicking the unsubscribe link.

By creating an account or using Ki Kya's services, you agree to this Privacy Policy. We want you to have a clear understanding of how your data is handled — which is why this policy is written in plain, accessible language.

1 What Information We Collect

Ki Kya collects a few types of information to provide its services. These generally fall into two categories — what you provide directly, and what is collected automatically as you use the platform.

1.1 Information You Provide

  • Full name and date of birth (collected at account registration)
  • Mobile number & email address
  • Payment method details (bKash/Nagad/Rocket number)
  • ID document details for KYC verification
  • Subject of customer support communications

1.2 Automatically collected information

  • Device type, operating system, and browser
  • IP address and approximate location
  • Platform activity logs (login times, game history)
  • Cookies & Session Data

Ki Kya never stores your full bank account number, PIN, or password. Payment details are always held in tokenized format.

2 Why this information is collected

Ki Kya only collects data for specific, legitimate purposes. We never aim to collect more information than what is needed.

Data Type Reason for Collection Legal Basis
Name & date of birth Age verification and identity confirmation Legal Obligation
Mobile & Email Contact & OTP verification Contractual
Payment information Processing transactions Contractual
KYC documents Fraud and money laundering prevention Legal Obligation
Device & IP Information Security & Fraud Detection Legitimate Interest
Cookies & Logs Platform improvement & user experience Consent

3 How Your Information Is Used

Ki Kya uses your information for a few specific purposes:

  • Account Management & Service Delivery
  • Processing financial transactions
  • Fraud detection and account security
  • Meeting regulatory requirements
  • Improving customer support services
  • Sending relevant offers with your consent

Ki Kya never uses your data to serve ads for other platforms, nor does it sell your information for profit.

Marketing communications: Ki Kya only sends promotional SMS or email messages after you have given your consent. You can choose this option at registration and change it at any time.

4 Sharing Data with Third Parties

Ki Kya does not sell your personal data. However, limited information may be shared with trusted partners as needed to operate our services.

4.1 Who Your Data May Be Shared With

  • Payment Processor: To process transactions (bKash, Nagad, etc.)
  • Game Provider: Minimum data required to operate games
  • Security partners: For fraud detection
  • Law Enforcement: Mandatory when required by legal directive

4.2 Who Your Data Is Not Shared With

  • Advertisers or marketing agencies
  • Data brokers or data resellers
  • Competitors or other gaming platforms
  • Unauthorized third parties

5 Cookies & Tracking Technologies

Ki Kya uses cookies on its website to improve platform functionality and personalize the user experience.

5.1 Types of Cookies

  • Essential Cookies: For login sessions and security — disabling these may cause the site to not function properly
  • Performance Cookies: To understand which pages are used most
  • Functional Cookies: To remember language preferences and settings
  • Analytics cookies: Anonymous usage statistics for service improvement

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

6 Data Retention Period

Ki Kya does not retain your data longer than necessary. The retention period for each type of information is outlined below:

Data Type Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal requirement
Transaction records 7 years Financial regulations
KYC documents 5 years after account closure AML Regulations
Gaming Logs 3 years Dispute Resolution
Cookies & Sessions Session end — 365 days Platform Functionality
Support conversations 2 years Service Quality Improvement

7 Your Rights Over Your Data

Ki Kya believes you should be in full control of your data. To exercise these rights, write to us at support@kikya.click.

8 Security Measures

Ki Kya maintains multiple layers of security to protect your data:

  • TLS 1.3 encryption on all data transfers
  • AES-256 encryption for stored data
  • Regular third-party security audits
  • 24/7 automated threat detection system
  • Staff data access restriction policy

In the event of a data breach: In the event of a security incident, Ki Kya will notify affected users within 72 hours and take all necessary action.

9 Changes to the privacy policy

Ki Kya may update this policy as needed. Users will be notified via SMS or email before any major changes. The date of the latest update is always shown at the top of this page.

Continued use of Ki Kya after any changes are made will be considered acceptance of the updated policy. Contact: support@kikya.click

How Your Data Flows Within Ki Kya

What happens at every step, from registration onwards

1
Registration

When you submit information, it is instantly secured with SSL encryption before reaching Ki Kya's servers.

2
Verification & Storage

KYC and age verification are carried out. Data is stored with AES-256 encryption in certified data centers.

3
Usage

Only the data necessary to deliver our services is accessed. Every access is logged.

4
Monitoring

Our automated 24/7 system monitors for unusual activity and triggers an immediate alert if anything suspicious is detected.

5
Control

You can request to view, correct, or delete your data at any time. Ki Kya responds promptly.

6
Deletion

Once the retention period expires, Ki Kya automatically deletes your data securely.

Your rights with Ki Kya

You should have full control over your data — Ki Kya makes sure of that

Right to Access Your Data

You may request to see what information Ki Kya holds about you. We will provide it within 30 days of your request.

Right to rectification

You can request corrections to any inaccurate or outdated information. Ki Kya will update it promptly.

Right to Deletion

You may request deletion of your data unless we are required by law to retain it.

Right to Object to Processing

You have the right to object to the processing of your data for specific purposes.

Right to Data Portability

You may request your data in a machine-readable format.

Marketing Opt-Out

You can opt out of promotional communications from Ki Kya at any time.

To exercise these rights, email us at: support@kikya.click

Frequently Asked Questions

Frequently asked questions about Ki Kya's privacy and services

To use responsible gaming tools on Ki Kya, go to Account Settings and look for the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. For example, if you don't want to deposit more than ৳5,000 in a month, set that limit and Ki Kya will enforce it automatically. You can also set loss limits and session time limits. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

Ki Kya is built primarily for users in Bangladesh, so Bengali is the default language. To change the interface language, go to Account Settings and click on the "Language" option. You will see a list of available languages to choose from. The same method works on the mobile app — tap the profile icon, then select your preferred language from Settings. Changes take effect immediately.

In a secure environment Ki Kya Enjoy

Your privacy is protected and your data is secure. Join Ki Kya with confidence and enjoy the experience.

For users aged 18 and above. Please enjoy responsibly.

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